Privacy Policy隐私政策

Hezhou Dolphin E-Commerce Co., Ltd. ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information we collect

• Information you provide: when you contact us by the website form, phone or email, we receive your name, email address and the content of your message.
• Technical information: standard server logs such as IP address, browser type and pages visited, used to keep the site secure and reliable.

2. How we use information

• To respond to your enquiries and provide the services you request.
• To operate, maintain and improve this website.
• To comply with applicable laws and platform policies.

3. Cookies

This website uses minimal local storage only to remember your language preference. It does not use advertising or tracking cookies.

4. Third-party platforms

Our marketing services operate on third-party platforms, including Meta Platforms, Inc. (Facebook, Instagram) and WhatsApp. When we run services on your behalf, the use of those platforms is also governed by their own privacy policies and terms. We do not sell your personal information.

5. Data sharing

We share information only with service providers that help us operate (such as hosting and messaging platforms), and where required by law. These parties are bound to use the information only to provide services to us.

6. Data retention

We keep contact information only as long as needed to respond to and manage our business relationship, then delete or anonymise it.

7. Your rights

You may request access to, correction of, or deletion of the personal information you have given us. Contact us using the details below and we will respond within a reasonable time.

8. International transfers

We are based in China and may process information where we or our service providers operate. We take reasonable steps to protect it during any transfer.

9. Children

This website is intended for businesses and is not directed to children under 16.

10. Changes

We may update this policy from time to time. The "last updated" date above shows the latest revision.

11. Contact

Hezhou Dolphin E-Commerce Co., Ltd.
Room 301, No. 108 Qianjin East Road, Babu District, Hezhou, Guangxi, China
Phone: +86 139 2427 1047
Email: info@hezhouhaitun.com

贺州市海豚电子商务有限公司（以下简称"我们"）尊重并保护您的隐私。本政策说明我们通过本网站收集哪些信息、如何使用，以及您拥有的选择权。

1. 我们收集的信息

• 您主动提供的信息：当您通过网站表单、电话或邮件联系我们时，我们会获得您的称呼、邮箱地址及留言内容。
• 技术信息：常规服务器日志，如 IP 地址、浏览器类型、访问页面，用于保障网站安全与稳定。

2. 信息的使用方式

• 回复您的咨询并提供您所请求的服务。
• 运营、维护与改进本网站。
• 遵守适用法律与平台政策。

3. Cookie

本网站仅使用极少量本地存储来记住您的语言偏好，不使用广告或跟踪类 Cookie。

4. 第三方平台

我们的营销服务运行于第三方平台，包括 Meta Platforms, Inc.（Facebook、Instagram）与 WhatsApp。当我们代您运营相关服务时，这些平台的使用同时受其各自隐私政策与条款约束。我们不会出售您的个人信息。

5. 信息共享

我们仅在以下情形共享信息：协助我们运营的服务商（如托管、消息平台），以及法律要求时。此类第三方仅可为向我们提供服务之目的使用相关信息。

6. 信息留存

联系信息仅在为回复您及维护业务关系所必需的期限内保留，之后予以删除或匿名化处理。

7. 您的权利

您可请求访问、更正或删除您提供给我们的个人信息。通过下方联系方式与我们联系，我们将在合理时间内回复。

8. 跨境传输

我们位于中国，可能在我们或服务商运营所在地处理信息。我们会采取合理措施在传输过程中予以保护。

9. 未成年人

本网站面向企业用户，不面向 16 周岁以下未成年人。

10. 政策变更

我们可能不时更新本政策，上方"最后更新"日期即为最新修订日期。

11. 联系我们

贺州市海豚电子商务有限公司
广西贺州市八步区前进东路108号301室
电话：+86 139 2427 1047
邮箱：info@hezhouhaitun.com